Shipping policy

SHIPPING POLICY

MADE TO ORDER

Every item from The Fighting Man Co. is made to order. Once your order is placed, it is sent for production before being dispatched.

Most orders are produced within 2–5 business days. During busy periods, product availability, order volume and other circumstances may cause production to take longer.

Production time is separate from shipping time.

DELIVERY

We currently deliver to the countries and regions available at checkout.

Delivery times depend on your location, the fulfilment location, shipping method and carrier. Any estimated delivery date shown at checkout or after purchase is an estimate unless expressly stated otherwise.

International deliveries can take longer because of distance, customs processing or circumstances outside our reasonable control.

TRACKING

Once your order has been produced and dispatched, tracking information will be provided where tracking is available.

Please allow some time for tracking information to update after your parcel has been handed to the carrier.

MULTIPLE SHIPMENTS

Some orders may arrive in more than one package. This can happen where products are produced at different fulfilment locations or require separate packaging.

Where an order is divided into multiple shipments after checkout, we will not add an additional shipping charge to your order unless you have expressly agreed to it.

You may receive separate tracking information for each shipment.

INTERNATIONAL ORDERS, CUSTOMS & DUTIES

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Where such charges apply and have not already been collected at checkout, they may be payable by the recipient directly to the relevant authority or carrier. Printful also notes that customs charges can arise when an order is fulfilled outside the delivery region. Printful Help Center

The Fighting Man Co. does not control charges imposed independently by customs authorities and cannot predict their amount.

SHIPPING AVAILABILITY

Shipping is available only to destinations enabled on our website and shown as available during checkout.

Available destinations may change because of legal restrictions, carrier availability, fulfilment capacity or other circumstances outside our reasonable control.

INCORRECT DELIVERY DETAILS

Please check your delivery address carefully before completing your order.

If you notice an error, contact us at support@thefightingman.com as soon as possible. Once an order has entered production or been dispatched, we may not be able to change the delivery address.

Where an order cannot be delivered because incorrect or incomplete delivery information was supplied by the customer, we may be unable to provide a free replacement or refund.

This does not affect your rights where a delivery problem results from an error by us, our fulfilment partner or the carrier.

DELAYED OR LOST ORDERS

If your order has not arrived by its expected delivery date, please check the tracking information first.

If you believe your parcel has been lost or there has been an unusual delay, contact support@thefightingman.com with your order number and we will investigate it with our fulfilment and delivery partners.

Where an order is confirmed lost, we will arrange an appropriate replacement or refund.

For damaged, defective, incorrect or lost orders, please also see our Return and Refund Policy.